Purpose

GENEX LEARNING SYSTEMS (operating under the brand name 3i Education), is a leading edtech company, incorporated in India, for improving learning outcomes for students.

GENEX LEARNING SYSTEMS is committed to protecting any personal information that we may receive while you access our website and mobile application. We believe it is important for you to know how we treat information about you that we may receive when you engage with us. This Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details. 'You' shall mean You, the User of the Website/ Application and ‘Yourself’ interpreted accordingly. 'We' / 'Us' means GENEX LEARNING SYSTEMS and 'Our' interpreted accordingly. 'Users' means the Users of the Website/ application collectively and/or individually as the context allows.

This privacy policy governs your use of the www.3ieducation.com (“Website”) and the other associated/ancillary applications, products, websites and services managed by the Company, GENEX LEARNING SYSTEMS.

Please read this privacy policy (“Policy“) carefully before using the Website, its services and products, along with the Terms of Use (“ToU“) provided on the Website. Your use of the Website, or services in connection with the Website or products (“Services“), or registrations with us through any mode or use of any products including that of SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. For the sake of brevity your use of ‘3iEducation’ in any electronic form or device shall be bound by the terms and conditions enumerated and agreed upon hereunder with wilful and free consent.

If you wish not to agree with any of the terms and conditions of this Policy, kindly refrain from using the Website, Application or its products or until satisfaction for you to use the same by its Sales/Marketing/Technical/Legal Team, avail any of these services.

Eligibility

The Information We Collect

We receive both information that is directly provided to Us, such as personal information You provide when You visit the Website/ mobile application, and information that is passively or automatically collected from You, such as information collected from the browser or device You used to access Our Website or Services. In this Privacy Policy, we refer to all this as the ‘User Information’. 

• Information You Provide To Us. 

The Website/Services/products records the information you provide when you register for the Website or Services or products. When you register with us, you generally provide

1. your name, age, email address, phone number, password and your ward’s educational interests;
2.  transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
3. information you provide us when you contact us for help;
4. information you enter into its system when using the  Website/Services/products, such as while asking doubts, participating in discussions and taking tests.

• Information That is Automatically Collected. In general, You can visit this Website without telling Us who You are or revealing any information about Yourself. We, and Our third party service providers or other partners (collectively ‘Partners’) may use automated means to collect various types of Information about You, Your computer or other device used to access Our Website. A representative, non-exhaustive list of the types of automatically collected information may include: network or Internet protocol address and type of browser You are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system You are using, (e.g., Microsoft Windows or Mac OS), mobile network, device identifiers, device settings, browser settings, the web pages of the Website You have visited, Website visited before and after You visited our Website, the type of handheld or mobile device used to view the Website (e.g., iOS, Android), location information, and the content and advertisements You have accessed, seen, forwarded and/or clicked on. Please see our Section titled Cookies, for more information about how the foregoing Information may be collected and used.

How We may use the User Information

By entering Your User Information, You accept that We may retain Your User Information and that it may be held by Us or any Partners that processes it on Our behalf. 3iEducation uses the collected Information to analyse trends, to conduct research, to administer the Services and products, to learn about each user’s learning patterns and movements around the Services and products and to gather demographic information and usage behaviour about its user base as a whole. We, shall be entitled to Use Your User Information for the following purposes:

• provide and communicate with You about feedback, follow up on programs you’ve applied for or queries submitted to the team

• Fulfill your requests regarding the services, including without limitation respond to your inquiries, communicate with You about our products or services that We believe may be of interest to you

• Enforce the legal terms (including without limitation our policies and terms of service) that govern your use of our Services, and/or for the purposes for which you provided the Information,

• Provide technical support for the Website or in connection with Our services and Offerings,

• Prevent fraud or potentially illegal activities (including, without limitation, copyright infringement) on or through Our Website or Services,

• Protect the safety of our other subscribers or Users,

• Perform analysis regarding how you use the Services or any part thereof such market research, including statistical analysis of User behaviour which We may disclose to third parties in depersonalised, aggregated form.

• In order to enable Us to comply with any requirements imposed on Us by law.

• In order to send You periodic communications (this may include e-mail), about features, products and services, events and special offers. Such communications from Us may include promotion of programs being organized by third parties on our website.

Cookies and Web Becons

You should be aware that information and data may be automatically collected through the Use of Cookies or web beacons or similar tracking technologies. "Cookies" are text files placed in your computer browser that store basic information that a Website can use to recognise repeat site visits and as an example, recall Your name if this has been previously supplied. We may use this to understand Your service and internet usage, observe behaviour and compile aggregate data in order to improve or customize our products, services offerings or the Website, target the advertising and assess general effectiveness of such advertising. Cookies do not attach to Your system and damage Your files. If You do not want information collected through the Use of Cookies, there is a simple procedure in most browsers that allows You to deny or accept the Cookie feature. Note, however, that "personalised" services may be affected if the cookie option is disabled.

For example, We may use Cookies to personalize Your experience at our Services (e.g., to recognize You by name when You return to Our Website), save your password in password-protected areas. We also may use Cookies or other tracking technologies to help Us offer You products, offerings or services that may be of interest to You when You visit this Website. We or a third party platform with whom We work may place or recognize a unique cookie on your browser to enable You to receive customized offers, services on this Website. These Cookies contain no information intended to identify You personally. The Cookies may be associated with de-identified demographic or other data linked to or derived from data You voluntarily have submitted to Us (e.g., your email address) that we may share with a service provider solely in hashed, non-human readable form.

We and our Partners may also use "web beacons" or clear GIFs, or similar technologies, which are small pieces of code placed on Our Website or in an email, to monitor the behaviour and collect data about the visitors viewing Our Website or email. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that Website. Web beacons may also be used to provide information on the effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.).

Linked Services

Our Website may contain links to or integrations with other services such as Facebook, Twitter, LinkedIn, and other media services and platforms whose information practices may be different than ours. Clicking on links may take you to sites outside its domain.3i Education are not responsible for the privacy practices of other web sites. 3i Education encourage its users to be aware when they leave its site to read the EULA/T&Cs of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by its Website.

Acceptance of the Policy

By visiting our website, signing up or logging into the website, uploading information on our website; you acknowledge and unconditionally accept the policy. If you do not agree with this Policy, do not use our website and services or provide here any of your personal data.

Alerts

3i Education may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which it perceives might be useful for you.

Public Forums

When you use certain features on its website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.

Security and Data Storing

Security is very important to Us. All security procedures are in place to protect the confidentiality, integrity and availability of Your User Information. We maintain strict physical, electronic, and administrative safeguards to protect Your User Information including your personal information from unauthorized or inappropriate access.

We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.

This website will take all reasonable efforts to ensure the confidentiality of personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received from you is not misused. This website also reveals personal data/information uploaded by you in connection with any lawful process. While this website will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this website cannot guarantee that someone will not overcome our security measures, including, without limitation, the security measures implemented on this Web site. Therefore, your posting of personal data/ information on this Web site constitutes your acceptance of this risk, and by posting of personal data/information, you waive any right to seek legal relief from this website due to any misuse of your information.

Information Sharing and Disclosures

We may disclose the User Information as follows:

• To service providers or Partners that we have engaged to perform business-related functions on our behalf. This may include service providers that:
  (a) conduct research and analytics.
  (b) create content.
  (c) provide customer, technical or operational support.
  (d) conduct or support marketing (such as email or advertising platforms).
  (e) fulfill orders and user requests. 
  (g) host our Services, forums and online communities.
  (h) administer the Website.
  (i) maintain databases.
  (j) otherwise support our Services.
• Any answers submitted by you for a specific program or innovation challenge will be shared with the partners who are a part of that specific workshop.
• In response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency's request or similar request.
• With third parties in order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Website, or violations of our policies, the law or our Terms of Use, to verify or enforce compliance with the policies governing our Website.
• With third party service providers in order to personalize theWebsite/Services/products for a better user experience and to perform behavioural analysis;
• We reserve the right to disclose and transfer the User Information outside India. We will comply with all relevant Data Protection legislation in relation to the period for which We retain any User Information.

Governing Law and Jurisdiction

This Privacy Policy is governed by and operated in accordance with the laws of India. If any of the parties wish to seek legal recourse, they may do so by using the courts of law in New Delhi.

Updates

We may change this privacy policy from time to time and You should check these regularly. Your use of the Website will be deemed an acceptance of the privacy policy existing at that time.